WHAT DOES SHIPPING COST YOU?
We are glad to offer a cheap flat rate of $4.95 Tracked & Insured shipping.
HOW LONG WILL MY PACKAGE TAKE?
What are the shipping times?
Tracked Insured Shipping is 5-20 Business Days - We know this may be long, but because we ship directly from the manufacturer these shipping times can vary in length. Please be patient and expect delivery in 25 business days at most.
How long do shipments take to be delivered?
After you placed your order, it will be transferred to "Processing". This process can take 2-3 days to complete.
After the "Processing" phase is completed, your order will be ready for shipment. We will send you the tracking number via the email that you used when placing your order.
Please keep track of which email you used when creating your order, this is the only place you can access your order information.
We do not ship on weekends
In the unlikely event, your items won't arrive at your door, check the following things:
1) Has one of your flatmate picked up your item?
2) Is there a similar address nearby, where it could have been mistakenly delivered to?
3) Call your post-office and ask them about your package
If those 3 steps were unsuccessful, don't hesitate and immediately reach out to us on firstname.lastname@example.org
We'll respond quickly and get the issue sorted!
Planet Shopper wishes you a pleasant shopping experience!